Friday night is your bottleneck — and three small fixes can change it.

Hi Maria — we read all 98 reviews for The Lamplighter this week. Most of them were warm. A handful pointed to the same Friday-night pattern. Here's what's worth your Monday morning.

Stagger Friday 7–9pm seatings by 10 minutes.

Three reviews this week mentioned a 15-minute wait for menus — all between 8:00 and 8:45pm. Buying your server room to breathe is the fastest fix.

Read back modifiers at the pass before plates leave.

Four recent reviews mention a missing side. Eight seconds per ticket from the expo — costs you nothing, saves the comp.

Write Marcus back about the polenta.

He said "we wanted to love it." That's a regular who slipped — a short, specific reply (and a $25 card) turns the 2-star into a story.

Sentiment this week

● 89% positive

● 5 neutral

● 4 negative

98 reviews analyzed · ⭐ 4.3 average (up from 4.2 last week)

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The lamb shoulder was the best thing I've eaten this month. We'll be back — bring friends.

— Priya R. · ★★★★★ · Google, Saturday

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See you next Monday, Maria. — the BizBuddy team

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